Last Updated: 14 Feb 2025
Terms of Use
This document constitutes a legally binding agreement (“Agreement”) between you (“Customer”) and Halpit.com (“Company,” “we,” “us,” “Halpit”), governing the use of our facilitation services (“Services”) made available through our website (“halpit.com”). This Agreement incorporates by reference any additional terms and conditions posted by Halpit through the Website, including our Privacy Policy and Cookies Policy (collectively, the “Terms of Service”).
Prior to accessing and using our Services and Website, you are obliged to read thoroughly and understand this Agreement. By using our Platform, engaging with our Services, and clicking to accept or agree to the Terms of Service when this option is made available to you on the Website, you accept and agree to be bound and abide by these Terms of Service.
If at any point you find yourself unable to agree to these Terms, or if you do not understand the Agreement, you must not use our Services and should refrain from acknowledging acceptance of the Agreement. Furthermore, if you are using or intend to use the Services on behalf of a corporation or other legal entity, you represent that you have the legal authority to bind such entity to this Agreement.
Use of the Website is for individuals who are at least 18 years of age or older.
About Us
Halpit.com, is a platform dedicated to facilitating seamless connections between professionals and those in need of their services. We make these facilitation services available to you through our website.
Contact Us:
Feel free to reach out to us for any inquiries or support:
- By Email: support@halpit.com
- By Phone: +91 78291 34192
- By Post: 17, 6th Main, 2nd Cross, Vinayaka Layout, Bangalore,India 560037, India
At Halpit.com, we are committed to transforming the way people access professional services, making it easier, faster, and more reliable than ever before. Join us on our journey to streamline professional hiring across India.
- The Contract All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of India.
- Services Halpit.com is a platform that connects professionals with customers seeking specific services. Professionals are independent contractors and not employees or agents of Halpit.com
- We operates this website, established to facilitate introductions between customers seeking professional services and professionals capable of providing a broad spectrum of services.
- Customers may use the website to search for and identify potential professionals. Our algorithms assist in identifying professionals who may meet the customer’s specific needs. We refer to customer inquiries as “Requests” or “Leads” and each Request will prompt us to connect you with professionals who may fulfill your specified criteria.
- To utilize our Facilitation Services, you must accept these Terms and Conditions upon submitting a Request. At this point, an agreement is formed between you and Halpit.com for the provision of the Facilitation Services. Any agreement to receive services from professionals is a separate contract between you and the professional.
- When you submit your Request, we will verify your contact details and location. If the contact information is incorrect, inactive, or if the IP address does not correspond with the requested service’s location or falls outside our operational area, your request will be declined.
- Upon verification of your Request, you will receive details of professionals potentially able to meet your requirements. Up to five professionals might contact you directly, although you have the option to initiate contact yourself. If no professionals are identified who can meet your criteria, you will be informed and given the opportunity to broaden your requirements.
- You have the right to review information from the professionals and decide whether to engage a professional to provide the services you need. We do not endorse nor confirm the capabilities of professionals identified through our Facilitation Services. It is your responsibility to determine whether a professional can meet your requirements before entering into any contract.
- Should you engage a professional, you will enter into a customer contract with them directly. It is important to note that the services are provided by the professional, not by Halpit.com. Halpit.com is not a party to any customer contract, and such contracts do not create any employment or service relationship between Halpit.com and any customer.
- Halpit.com may provide links from the Website to a professional’s own website, where applicable, and includes a facility for customers to review a professional’s performance. These reviews are accessible on the Website for prospective customers.
- Reviews should be honest, reflect your personal experiences, and must not contain offensive content, including racist or sexist remarks, copyrighted material, unlawful content, or any personal information. We reserve the right to remove reviews that do not adhere to these guidelines and may restrict your ability to submit future reviews.
- Halpit.com does not control or influence the content on a professional’s website and accepts no responsibility for such content. Contracting for services from professionals must be done directly with them.
- The Facilitation Services provided through our website to you as a customer (excluding professionals) are offered at no cost.
- Termination of contract You may terminate your contractual relationship with Halpit.com at any time. To do so, you must discontinue your use of the Facilitation Services. If you have registered a customer account on our Website, termination of your contract requires formal notification. Please contact us via email, telephone, or postal mail using the contact details provided in this document to initiate the closure of your account.
Important: Halpit.com serves solely as a facilitator for the introductions described herein. Any services provided by a professional to a customer are governed by a separate legal agreement. Should any issues arise from the performance of these services, your legal recourse is directly against the professional, not Halpit.com.
- User Account To access and use certain sections of the website, you may be required to create an account with us. By creating this account, you agree to provide accurate and current information and to promptly update relevant information should it change.
- Use of the Website You agree to use the website only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit the use and enjoyment of this site by any third party.
- Privacy Policy Your use of the website is also subject to the Privacy Policy of Halpit.com, which covers how we collect, use, share, and store your personal information.
- Intellectual Property The content, layout, design, data, databases, and graphics on this website are protected by Indian and international intellectual property laws. Unless expressly permitted in writing, you are not granted any rights over any content, information, or materials you may access on the site.
- Limitation of Liability Halpit.com will not be liable for any indirect, special, incidental, consequential, or punitive damages of any kind related to this agreement regardless of the form of action whether in contract, tort (including negligence), or otherwise, even if we have been advised of the possibility of such damages.
- Indemnity You agree to indemnify, defend, and hold harmless Halpit.com, its directors, officers, employees, consultants, agents, and affiliates from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, legal fees) arising from your use of the website or your breach of these Terms and Conditions.
- Modifications to Terms Halpit.com reserves the right to change these terms and conditions at any time and your continued use of the website will signify your acceptance of any adjustment to these terms.
- Governing Law & Jurisdiction These terms will be governed by and interpreted according to the laws of the Republic of India. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the Indian courts.
- Contact Information If you have any queries regarding any of our terms, please contact us at information provided in contact us section.
Cancellation/Refund Policy
At Halpit.com, we strive to ensure that our services meet your needs and expectations. If, for any reason, you wish to cancel a service, you may do so by writing to us at support@halpit.com. The credits purchased are valid for one year from the date of purchase and are non-refundable. Please ensure to reach out to us if you have any questions before making your payment.
Eligibility for Refund of credits for a lead
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A credit refund request can only be made if the lead purchased is found to be invalid.
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An invalid lead is defined as:
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Incorrect or non-functional contact details (e.g., wrong phone number/email).
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Duplicate leads already purchased by the same partner within the past 7 days.
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Timeframe for Refund Requests
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Partners must raise a refund request within 7 days from the date of credit purchase.
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Refund requests submitted after 7 days will not be eligible for review or approval.
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Refund Process
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To initiate a refund, partners must submit a request through the email with the lead details by contacting Halpit Support.
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Supporting evidence (e.g., screenshots of invalid numbers or email bounce-backs) may be requested for verification.
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Once verified, the refunded credits will be reinstated into the partner’s account balance (not cash refund).
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Exclusions
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No refund will be provided for leads that are contactable but not interested, unresponsive, or where the partner is unable to convert the lead.
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Misuse of the refund request system may result in suspension of the partner’s account.
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Final Decision
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Halpit reserves the right to make the final decision on all refund requests after verification.
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Please note that this cancellation/refund policy is subject to updates and modifications, so we advise you to check back regularly for any changes.